ATT Uverse

[Sully151]

So they raised my rates again. I am now paying $175 a month for U200 and 24 MBPS internet. Do you guys have any other reccommendations? It seams like every two years or so I have to switch to another provider to keep the prices down. Pisses me off.

[Tank]

i'm paying about $100/month for the same package . . . until you add in the DVRs and taxes. comes out to about $150 per.

 

still less than those clowns at charter were charging.

[gotbeer]

I have dish and they are low enough.  Although I'm not sure if they resolved the whole Angels extra charge that Fox tried to pull.  

 

Bright side is, they haven't caved into Time Warner, so no Laker or Dog surcharges.  

 

And if you go to Dish, let me know so I can refer you.  haha.

[mp170.6]

I really wish you could cherry pick your plans for the channels you want, and nothing else.  I don't watch 90% of the cable/satellite channels. 

[RallyMo]

Still no cable or satellite for me. Everything is streaming or OTA. I eagerly await the arrival of Google Fiber in the San Antonio and Austin markets.

Edited March 13, 2014 by RallyMo

[sneaky_flute]

My year-long promotion ended a couple of months ago and they restored it.

 

However, I was assessed two 60-dollar fees for having my service temporarily disabled. Nowhere on the contract or bill does it say anything about a restoral fee and these assholes act like there's so much red tape involved in reversing those fees. 

[mrwicked]

Still no cable or satellite for me. Everything is streaming or OTA. I eagerly await the arrival of Google Fiber in the San Antonio and Austin markets.

 

So now they can monitor 100% of your television/internet life to sell your data to marketers?

Yay!

 

But yeah, fast interwebs.

[Brandon]

Just threaten to cancel and they will restore your bill. It works with every carrier. They don't want to lose your overall bill for a couple bucks.

 

Uverse was one of the only carriers I liked and had no problems with getting them to alter pricing on tv and internet.

[1nutkruk]

I threatened to leave Comcast a few months ago and they dropped our bill by almost $100 a month.  We have phone, cable and internet.

[mp170.6]

Do you guys have good experiences with Uverse? 

 

My aunt tried it with disastrous results.  She went days without a phone at one point, and the internet would come and go inexplicably probably due to the powerline networking that used the house electrical wiring for data.  AT&T couldn't fix the problems so they ripped it out and put her back on DSL. 

[Tank]

my Uverse experience has been very positive. they had to install some new wiring at our house and did so without any cost. they've treated us very well, and the customer service has been just what i want.

[2002_halos_II]

Previous Cox cable customer for TV and phone (landline). They did not scramble the channels and force you to get a box for every TV like Uverse does. I got the basic and advanced from the coaxial cable for the bedroom TV. Uverse charges extra for MLB Network and I believe that was part of the advanced package for Cox.

[RawDogginit]

I hate TWC and I hated Uverse.  I thought Uverse had better customer service but I would lose cable and internet randomly all the time.  TWC I have found to be way more reliable and if you contact their Executive care team at TWC.COTP@twcable.com you get much better responses to your problem.  If it wasnt for sports I would get rid of cable completely

[Tank]

The one thing I don't like about Uverse is that I don't have MLB network unless I want to pony up about $90, which I'm not willing to do.

I also can't get the nhl network at all.

[Brandon]

I have Time Warner now and hate it because of the customer service, which was ranked last with Comcast and why they teamed up.

 

This happened the other night and is indicative of my normal experiences, long story short is HBO Go was only working on the ipad and laptop, but not Roku and PS3. I call in because we waited a week since some rep said they were working on it. Some dickhead that I talk to tries to convince me that it's the apps fault and then says they don't do HBO Go for those two systems....except their website says they do and on the HBO Go set up site TWC is listed. I realize this guy is a moron and ask to speak to someone else or a manager and the asshole sends me to some ringing loop that nobody picks up.

 

I call back and get a different office and rep and the problem gets worked out within 5-10 minutes. Just a waste of time to have to talk to numbnutz.

[RallyMo]

So now they can monitor 100% of your television/internet life to sell your data to marketers?

Yay!

But yeah, fast interwebs.

Is it really all that fundamentally different in that respect than using a Comcast box, having Comcast internet and using Google services like Google Now while on the internet provided by Comcast?

All of my behavior is being tracked assuming that I am taking no actions to protect myself and my information, right?

[Tank]

i assume that all of us are being tracked any time we go online, turn on a tv, or use a gps.

[Rochambeau]

I hoping Directv doesn't pick up the Dodgers Channel so I can call them up to threaten cancellation and get more bill credits and free premiums.

I was pissed at them a few months ago and I remember reading here how people get all the free stuff so I tried it. I truly had no intent of switching, I've been with them forever and I am actually very satisfied. I got $30 off for 6-months and 4 months of free premiums. So I am anxious to try it again.

Does anybody do that regularly? I figure they would get wise eventually if I keep doing it again and again.

[Brandon]

Heck, on two occassions they told me to call back and get the promo pricing again after the six months.

 

The weirdest I've seen is an old dude that literally cycles through every cable company when his promos are up.

[stevestevens]

As long as you are not under contract with direct tv for your hardware you can get discounts. I just upgraded to the genie last November. I worked it down to costing nothing and a got a gift card back, and locked into discounts for a year........but I had to lock into another two year contract. I didn't want to but that was the only way I could get all my hardware for free.

[Sully151]

Do you get Angel games with Direct TV?

What do you do for Internet?

[mrwicked]

Is it really all that fundamentally different in that respect than using a Comcast box, having Comcast internet and using Google services like Google Now while on the internet provided by Comcast?

All of my behavior is being tracked assuming that I am taking no actions to protect myself and my information, right?

 

google is basically a marketing company - selling info about you to advertisers.

currently you are being tracked for all google services: gmail, gchat, docs, voice, etc.

with google fiber you are being tracked with everything you use: all web, all tv.

big difference. 

is the tracking different than any other ISP? not really. 

but ISPs make money on your subscription costs, google makes money on info about you.

Edited March 17, 2014 by mrwicked

[Vegas Halo Fan]

The one thing I don't like about Uverse is that I don't have MLB network unless I want to pony up about $90, which I'm not willing to do.

 

This time of year MLB Network is pretty much a waste. They carry spring training games, and nine times out of ten the game involves one of the six teams I am in a blackout area for, and the game isn't carried elsewhere. They even black out replays of spring games.

[Tank]

This time of year MLB Network is pretty much a waste. They carry spring training games, and nine times out of ten the game involves one of the six teams I am in a blackout area for, and the game isn't carried elsewhere. They even black out replays of spring games.

 

that's fine with me. lots of preseason info that can be interesting. i just wish i didn't have to pay for it, which i'm not going to do.

[katrinab]

I have UVerse and I love it, but my only complaint is we constantly have to change the batteries in the remote control, they burn out super fast