Question about iTunes

[Vegas Halo Fan]

I am having a technical issue with iTunes.Whenever I load the program I get the following message:

 

The registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes.

 

I am running the most current version of iTunes on a PC running Windows 7. I have not installed any CD burning software. Reinstalling iTunes does not fix the problem. The suggested registry edit on the Apple website completely disables my CD/DVD drive, to the point that the computer doesn't even recognize that I have one (I reverted back to reenable it). I posed this question to Apple and they have never responded. And ideas?

Edited February 14, 2014 by Vegas Halo Fan

[Blarg]

Yeah, pay the Apple tax for a crappy iBook so you don't have any iTunes problems.

[St1ck]

I am having a technical issue with iTunes.Whenever I load the program I get the following message:

 

The registry settings used by the iTunes rivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes.

 

I am running the most current version of iTunes on a PC running Windows 7. I have not installed any CD burning software. Reinstalling iTunes does not fix the problem. The suggested registry edit on the Apple website completely disables my CD/DVD drive, to the point that the computer doesn't even recognize that I have one (I reverted back to reenable it). I posed this question to Apple and they have never responded. And ideas?

 

 

 

Have you tried blowing on the CD? If that doesn't work, spit on it, and rub it on your shirt. 

[HaloMagic]

Have you tried unplugging it, waiting 10 seconds, and plugging it back in?

[2002_halos_II]

Have no idea b/c I've never used  iTunes for anything - however Windows Media Player does in fact burn/rip CDs to your library so maybe that is the conflict?

[Vegas Halo Fan]

No idea. I sometimes plug my iPhone into my computer to recharge it while I'm online. This causes iTunes to load and synchronize the phone and brings me the inevitable error message. Apple's website offers a solution that includes editing an entry in the registry. It solves the iTunes issue but causes the issues with my CD-ROM/DVD drive that I mentioned above. It's as if I don't even have the drive once this edit is done, which is strange. On the surface it doesn't appear that it should make any difference along those lines, but in my case it does.

[Eric]

Which version of ITunes are you trying to install, the 32-bit or the 64-bit. Try the one that matches your windows install. If anything, the 32-bit version should work on both.

[Vegas Halo Fan]

It's the 64-bit version, because I'm running Win7 64 bit.

 

Even with iTunes installing the latest update last night, it's still the same. I'm just giving up on it, because apparently Apple doesn't care enough to even respond.

[nate]

That is really bizarre.  One thing I am reading is to check windows update.  You may need to install the latest service pack or drivers.

[Vegas Halo Fan]

My Windows is on automatic update, and it is always installing new stuff. I can't imagine that it's missing anything.

 

I have never had the experience before of using a tech support article that makes the problem worse. I have tried some that didn't work, but this one disables part of my computer - the part that it is supposedly providing drivers for.

Edited February 14, 2014 by Vegas Halo Fan