A large amount of the ushers at Angel Stadium suck and have done for a long time. The customer service at most other places (team store etc.) is worse. In fact, one of my few positive experiences with staff at the stadium was when I got heat stroke and took myself to first aid (the usher was too f'n useless to be of any help), the people there were great. Given how much we crap on about being fan friendly and the like, we really need to fix how staff at the stadium interact with the fans.