Obamacare/Trumpcare Horror Stories

[Count Orlok]

It worked out fine for me on the 700th try. The site was down the first 699 times.

[nate]

It worked out fine for me on the 700th try. The site was down the first 699 times.

 

Make sure you call the insurance company you chose in a couple days to make sure your enrollment is processed.  What we are finding with people who entered their information on the website and then had trouble because it went down, is that we are receiving multiple records for those members.  In some situations, many add and cancel transactions.  Our systems aren't built to handle that kind of activity for one member on the same enrollment file, neither are the exchange's systems.

 

The exchange website should list a customer service phone number for the provider you chose.

[Tank]

I imagine the headaches and nightmares of getting everyone enrolled correctly is going to make working at the DMV seem like an easy, fun job.

[nate]

I imagine the headaches and nightmares of getting everyone enrolled correctly is going to make working at the DMV seem like an easy, fun job.

 

No comment

[DowningRules]

This article pretty much sums up me and my situation.  However, we voted for Obama and knew -- or thought we knew -- what we were getting into.  As previously stated, I thought I was told I'd be able to keep my doctor.  And I can for nearly twice the price.  As the article indicates, I'm thinking about singing up for nothing and just paying the fine.  I don't see much of a difference in my coverage.

 

 

http://news.yahoo.com/disastrous-obamacare-exchanges-just-tip-iceberg-060600225.html

 

More horror stories

[fan_since79]

One private-sector analysis (of the government's site) showed that, during the first week, less than 1 percent of those who entered the registration area actually enrolled. 

 

http://www.foxnews.com/politics/2013/10/17/numbers-trickle-in-but-enrolled-figures-for-obamacare-websites-still-unclear/?intcmp=latestnews

 

 

[Taylor]

http://www.forbes.com/sites/theapothecary/2013/10/14/obamacares-website-is-crashing-because-it-doesnt-want-you-to-know-health-plans-true-costs/

 

“Healthcare.gov was initially going to include an option to browse before registering,” report Christopher Weaver and Louise Radnofsky in the Wall Street Journal. “But that tool was delayed, people familiar with the situation said.” Why was it delayed? “An HHS spokeswoman said the agency wanted to ensure that users were aware of their eligibility for subsidies that could help pay for coverage, before they started seeing the prices of policies.”

Edited October 18, 2013 by Taylor

[HaloMagic]

That makes perfect sense to me. When I shop for something I'd like to know what I'm looking at paying while browsing. I don't want to get to the front register with fingers crossed hoping the refrigerator I'm gonna buy is on sale. Tell me what I'm going to owe, not what I could have owed if things were different.

It would be great if they could find a way to allow people to browse while ensuring they are aware that discounts and subsidies might significantly alter their cost. It would suck if people opted for worse insurance because they didn't understand they could be better covered at the same expected cost because of the subsidies that are owed to them.

[nate]

The one thing is, the Bronze plan is garbage.  You would be better off without any coverage than that thing.  Unless you have a major health issue.  In any case you would still be paying thousands of dollars out of pocket every year, plus the ~2k in premium.

[Lhalo]

Here's an article that explains what could be wrong with the Obamacare website.

http://www.slate.com/articles/business/bitwise/2013/10/what_went_wrong_with_healthcare_gov_the_front_end_and_back_end_never_talked.html

[nate]

Amazingly the programmers the exchange is using are outsourced to India.  'Merica!

[Lhalo]

John McAfee (as crazy as he is) says the whole website should be scrapped and rebuilt from scratch. He thinks it's "bizarre" that the government hired a Canadian company to create the front end when the US has so many capable companies in Silicon Valley.

http://www.cnbc.com/id/101128689

[fan_since79]

5 million lines of code need to be rewritten to make this thing work.

 

How can they get this ready in time for January??

[Adam]

Obama was right. You didn't build that!

[Thomas]

It is funny hearing the White House talk about the ACA web snafu. It sounds like every customer I ever talked to who were surprised of the results after trying to run their website on the cheap. I'm sure they will try to throw money at it to fix the problem though who knows how scalable the issues really are. If it is poor programming or database design...

[mtangelsfan]

I find it ironic yet typical that Obama has gone hard after companies that he said have sold out america outsourcing jobs and then come to find out the aca's own website has been outsourced.  Reality is a bitch, isn't it Mr. President?

[nate]

The analysts are outsourced too.

 

As for the websites.  We found out the duplicate records happen because they don't disable the submit button after it is pressed so when the website was super slow people were pressing it multiple times.  Their code just treated that as multiple enrollments.

 

They implemented 3 fixes over the weekend, none of them for the duplicates and none of the fixes they implemented worked.

[gotbeer]

http://finance.yahoo.com/news/heres-why-many-americans-getting-204446320.html

 

Sooooo.

 

 

most health plans will have to cover 10 "essential health benefits," from hospitalization to maternity care to dental care for children. 

 

 

I'm single with no kids.  Why do I have to pay for maternity care and dental care for children?

[nate]

Socialism.

[saangels]

Fascism. 

[arch stanton]

Rolloverandtakeitism

[Jay]

It is funny hearing the White House talk about the ACA web snafu. It sounds like every customer I ever talked to who were surprised of the results after trying to run their website on the cheap. I'm sure they will try to throw money at it to fix the problem though who knows how scalable the issues really are. If it is poor programming or database design...

 

It's funny to hear Obama say how "unacceptable" the website is, as if he had nothing to do with it.

[DowningRules]

Are 'we' really outsourcing to India and Canada re:  Obamacare?  How is this not huge news.  I'm ticked off as an American paying for this.  And I'd be f'ing livid if I were an American hi-tech worker.

 

Is there a link/source for these claims?  I actually find it hard to believe.  Wait a minute, no I don't.

[arch stanton]

I don't remember the Corporate Whore-in-Chief mentioning the place the work was being done.

[Lhalo]

Are 'we' really outsourcing to India and Canada re:  Obamacare?  How is this not huge news.  I'm ticked off as an American paying for this.  And I'd be f'ing livid if I were an American hi-tech worker.

 

Is there a link/source for these claims?  I actually find it hard to believe.  Wait a minute, no I don't.

 

http://communities.washingtontimes.com/neighborhood/political-potpourri/2013/oct/22/cgi-company-behind-failed-obamacare-website/

 

CGI previously worked on healthcare sites in Canada, although its results were questionable. According to the Washington Examiner, Ehealth, Canada’s medical agency, ultimately eliminated its medical registry for diabetics in the nation after CGI became 14 months behind schedule and missed three years of deadlines.

 

With a track record like that, it's no wonder the US government chose them.