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Fast food restaurant pet peeves


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- When they put napkins over the food. I'm lucky to get 1 napkin that isn't covered in sauce/cheese/grease. (Looking at you In-N-Out)

- I order fries and give me 2 ketchup packets (happens every time at In-N-Out)

- By law, Mayo should only be used when requested. It's disgusting and offensive. (Effin Burger Kings automatically puts that crap on everything)

- People that take over 1 minute to check their food order at the delivery window. If it takes you longer than 15 seconds to check your food, move out of the way!

- People that blame fast food for being fat.

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Having worked in the industry, I don't have much to complain about. The job and pay sucks and you constantly have to deal with different personalities and assholes. It seemed like everyone had an issue, special request, or needed some special order that they expected to be a regular occurrence.

The only thing I dislike is when I approach the counter and I have to basically greet them.

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  • The awful occasion when you have to use the dumper (I-15 to Vegas) and the Del Taco toilet seat is not just covered in graffiti.  That's not enough.  It's when you see that assorted El Monte Doyyer fans have engraved whatever the f it is they engrave in vato font into the g'damn toilet seat.  Who does this!?  Who takes the time? Who wants to get that close?  You have to get on your knees to do this.  What instrument do they carry with them?  Do they have a pocket exacto knife kits on hand?  Just, WTF?!?  
  • Same Del Taco:  A-hole Euro or jap tourists who are more confused with the menu then Ghostface Killah is with a dentist appointment.  Yes, please ask the zit-chick behind the counter what a tostada is.  It totally translates in the french.  Or jap.
  • When they jack up your order, you don't think to check your bag until you're at your car or table and you go back and the line is 20 deep and you feel the eyes of hell upon you because you need to beg for your 1/2 pound red pound burrito.
  • Back to the bathroom.  When you just want to wash/dry your hands and get the F outta there, but old man river white man wants to shoot the feces with you.  "Hot one, huh?"  Hot?  No.  We're in Baker.  Why would it be hot?  The secret to life is no eye contact.
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I don't have much to add to this thread other than after working in a place that values quality, customer service and cleanliness, whenever I go into another fast food restaurant it is depressing and satisfying all at the same time. When every one of your competitors sucks, it really is easy to figure out why we are so busy all the time.

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any of you ever try ordering a a cheese burger without the meat? that's a special privilege. it's like everyone's IQ drops an automatic 75 points when they hear that. i can't begin to tell you how many times they've shot back with "so you just want a piece of cheese but no bread or burger?"

 

Once I went to a local McDonald's and ordered a cheeseburger without onions. What I got was a cheeseburger without cheese. which is a hamburger, which costs ten cents less. It was carefully wrapped in a cheeseburger wrapper, and billed as a cheeseburger.

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One last thing I will add only because I am in a sentimental mood. I just got home from my "mentor's" retirement party. When I went into management I got transferred to his location. I was about 20 years old and worked with him for about a year. Fast forward ten years or so and I am a store manager and he is my Divisional Manager. He basically groomed me again and helped me become a better leader. A few years later I was promoted to Divisional Manager, a promotion that truly changes your life, not just financially but also quality of life because of the flexibility of schedule. So he and have been DM's in the same region for the last five years. He let me know a few weeks back that he was going to retire and it hit me like a ton of bricks. I was so happy for him, but at the same time pretty sad. He isn't much of a social person and he would be the first to admit it. He said to a few of us that working for INO was good for him, because it forced him to get out of his comfort zone, socially. The great part about this is he is only 55 years old. The company he has worked for for the last 37 years, and that I have worked for for the last 27 years, has taken such great care of him, that he was able to retire comfortably at what I would consider a very young age. Sorry to bother you all with such a long story that doesn't really apply to the OP, but since I was in the industry, I thought this was as good of place as any to share.

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very cool ,strad.

 

i'm an extreme introvert, so i understand what he meant by doing something that forced him out of his comfort zone.  i picked a profession that involves lots of 1-1 interaction, and when i think about it, it might have been for that exact reason. 

 

glad to know you're a part of a good company.  

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There's a Filipino chain called Jollibee and it's by far their favorite. They have a restaurant here in Khobar but not in Bahrain so I bring for my wife and daughter about once a month. Their preferred meal has chicken, spaghetti, rice(duh), a corn and carrot mix, and a brownie. I ordered 3 of these plus a bucket of chicken and waited patiently knowing that every minute here meant more traffic on the causeway. Finally the guy brings my order and tells me that the brownies are out of stock so he substituted "double" corn and carrots. So happy he waited until the end to tell me. I told him he was lucky my daughter wasn't with me else he could expect a kick to the nuts.

 

At the Burger King in Dhahran and order a Whopper minus tomato. To a Filipino fast food worker "minus" sounds a lot like "Mayonnaise" so I ended up with a Whopper with nothing on it but mayo and tomato. I've since learned to say "no tomato" in Tagalog, Arabic, and Hindi.

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very cool ,strad.

 

i'm an extreme introvert, so i understand what he meant by doing something that forced him out of his comfort zone.  i picked a profession that involves lots of 1-1 interaction, and when i think about it, it might have been for that exact reason. 

 

glad to know you're a part of a good company.  

 

gay porn isn't quite the same thing

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last time i went to In-N-Out i ordered a burger, fries and shake.

 

as i pull up to the window the guy says " u ordered a cheeseburger, right?"

Me:" no, a double-double"

Guy:" oh ok.  did u want a drink with that?"

Me:" umm, yeah. a vanilla shake"

Guy:" any fries today?"

 

Me, turning to look back over my shoulder while pointing behind me:" what the hell did i just do back there?"

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last time i went to In-N-Out i ordered a burger, fries and shake.

 

as i pull up to the window the guy says " u ordered a cheeseburger, right?"

Me:" no, a double-double"

Guy:" oh ok.  did u want a drink with that?"

Me:" umm, yeah. a vanilla shake"

Guy:" any fries today?"

 

Me, turning to look back over my shoulder while pointing behind me:" what the hell did i just do back there?"

 

Stradling was just trolling you.

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last time i went to In-N-Out i ordered a burger, fries and shake.

 

as i pull up to the window the guy says " u ordered a cheeseburger, right?"

Me:" no, a double-double"

Guy:" oh ok.  did u want a drink with that?"

Me:" umm, yeah. a vanilla shake"

Guy:" any fries today?"

 

Me, turning to look back over my shoulder while pointing behind me:" what the hell did i just do back there?"

 

hahaha.

my buddy always orders a dr pepper... animal style.

and they just stare.

 

i still love nick dipaolo's routine about walking into a sandwich shop.

he's next in line, guy asks what he wants, says yeah ill take a tunafish sandwich

guy looks at him and goes, "do you want mayonnaise in that?"

nick: "mayo? in my tuna fish? oh god no man... that would make it MUCH too moist and delicious."

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hahaha.

my buddy always orders a dr pepper... animal style.

and they just stare.

 

i still love nick dipaolo's routine about walking into a sandwich shop.

he's next in line, guy asks what he wants, says yeah ill take a tunafish sandwich

guy looks at him and goes, "do you want mayonnaise in that?"

nick: "mayo? in my tuna fish? oh god no man... that would make it MUCH too moist and delicious."

 

that's hilarious.  ND is classic

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