Another good job Aramark

[Thomas]

The food safety manager at Kansas City's Kauffman and Arrowhead stadiums, home to the Royals and the Chiefs, told ESPN's "Outside the Lines" that poor food handling and dirty conditions have routinely been putting fans' health at risk -- including during the World Series. In addition, a city health department inspection completed Nov. 3 found dozens of critical health code violations at the facilities, according to documents obtained by "Outside the Lines."

http://espn.go.com/espn/otl/story/_/id/11854523/critical-food-safety-violations-kansas-city-pro-stadiums

[wopphil]

If you are going to consistently produce disgusting food, it should at least be produced in sanitary conditions.

[Blarg]

The photos of the food prep area just screams no one actually works in the food industry and doesn't give a shit. Any restaurant in California would be fined and shut down for an indefinite period while all the violations were addressed.

 

But stadiums are a different beast, they operate only during event time and all hell would break lose if a health inspector at the World Series or an NFL game shuttered the vendors and no fans could get food or drinks.

 

Anaheim is no different, it had a rat infestation a few years ago that was a complete embarrassment. They booted Aarmark out and put Legends in charge of food service starting last season. I remember always getting a cold hot dog that was a leftover from a previous game when Aarmark ran the food service. They should have been ousted years ago.

[JAHV76]

They need to do better screening of their employees as well. The older lady at the Big A that constantly sticks her tongue out (I'm sure its a nervous tick) while serving food on the view level is gross.

[Chimi]

They need to do better screening of their employees as well. The older lady at the Big A that constantly sticks her tongue out (I'm sure its a nervous tick) while serving food on the view level is gross.

 

Funny you bring her up because I know exactly who you're talking about.  I rarely sat on the first base side (where she worked) but the few times I did, I would try to avoid her line as much as possible.  All of the Aramark employees looked like they were carnies.

[wopphil]

Funny you bring her up because I know exactly who you're talking about. I rarely sat on the first base side (where she worked) but the few times I did, I would try to avoid her line as much as possible. All of the Aramark employees looked like they were carnies.

Carnies who worked at the world fair in Chicago in 1933.

[Jobu]

Carnies are the new market inefficiency.

[Blarg]

They need to do better screening of their employees as well. The older lady at the Big A that constantly sticks her tongue out (I'm sure its a nervous tick) while serving food on the view level is gross.

 

These people work 81 games a year. It is not as though it is steady employment and you will be selecting people on the fast track to management.

[JAHV76]

If someone is hired that can't stop sticking their tongue out they should be working in a non food prep capacity.

[Taylor]

I definitely noticed a massive improvement in service and quality with Legends last season.

 

I remember hearing once that Aramark would hire individuals with special needs to give them opportunities to work and make money. It's a great idea, but a stadium with 40,000+ impatient people probably isn't the best place to do that. 

[tomsred]

[DowningRules]

I'm always amazed that the Big A - or pretty much any stadium or arena - does such a crappy job in taking orders and giving the customer their order.

 

You have a captive audience throwing money at you for a small portions and poor quality and still, you make them wait and wait and wait.  If it were an efficient model it could pay off Hamitloe's contract in a couple seasons.  

[Hollyw00d]

I like the nachos

[tomsred]

I like the nachos

 

Yeah, they go well with this.

 

[The Ghost of Bob Starr]

A) half of the AW fatties would still eat there.

Szabo FTW.

[YouthofToday]

Is the improved ballpark food why Trout gained weight last season?

*just kidding.

[Palomar]

The bartenders are pretty awesome for the most part.

[Vegas Halo Fan]

These people work 81 games a year. It is not as though it is steady employment and you will be selecting people on the fast track to management.

 

The very nature of the job ensures that they aren't getting people who are invested in the job and have a lot of pride in their work. They just want to get through the shift.

[Blarg]

I don't think that is necessarily true but the sporadic employment certainly says these people are taking what they can get and probably have very little training to make them more efficient. Regardless of how slow the people at the register are the kitchen staff is more of a concern to me. That is where the danger level is to the public, not if wagging tongue lady is really slow at drawing a Diet Pepsi to go with nachos and a jumbo dog.

[CaliAngel]

The thing is you don't need the brightest or fastest employees working if you adopt an efficient system in the first place.

 

Being a businessman you think Arte would consider that the faster you get people through the food/beer lines, and the better the food options are, the more people they can serve, and the more money he can make. It's pretty pathetic how terrible the food is, how cold the pretzels are, how they serve "chips in a bag and a plastic ramekin of cheese," and most beer they sell is just a can that they crack open. Imagine how much more people would spend if there were actually some decent food around the park.

 

There's no reason Arte couldn't hire a restaurant coordinator or events specialist to come in and revamp the system, update the machines, put policies in place that speed things up.

 

If I eat any food in the park now (which I typically just bring a Togo's Pastrami in with me) I'll go to Panda Express on the View Level, because at least the food is hot, made fresh, and is actually not much of an increase in price from the regular ones outside the stadium. I've given up on pretty much everything else. And those helmet nachos are absurd and unnecessarily overboard IMO.

[Blarg]

You amaze me with your deep understanding of stadium foodservice.

[eaterfan]

The food and service at the stadium really stinks. But one thing to consider is that Angel's Stadium is one of the oldest stadiums in baseball. I don't know how the food infrastructure is in the stadium compared to the newer stadiums.

[CaliAngel]

You amaze me with your deep understanding of stadium foodservice.

 

As someone with years of experience in multiple food and service industries under his belt (not something I'm particularly honored about), you should be.

[Jobu]

The food and service at the stadium really stinks. But one thing to consider is that Angel's Stadium is one of the oldest stadiums in baseball. I don't know how the food infrastructure is in the stadium compared to the newer stadiums.

The cheese pipes are old and rusty, the pizza lines are frayed, and the Pepsi elevator is very slow.

[Vegas Halo Fan]

The remarks made in the video by the upper level executive at Aramark seemed like canned answers from a guy who had not actually investigated anything. It's clear that he didn't see anything at Kaufman Stadium.